Legal

Terms & conditions

These terms are being reviewed by our legal adviser and may change before launch.

1. About these terms

These terms apply when you use the SYNC website and its free nutrition assessment. By using the site you agree to them. If you do not agree, please do not use the site.

2. The service

SYNC asks you questions about your lifestyle, diet, habits and health goals and, from your answers, suggests a personalised plan of over-the-counter nutritional supplements and daily habits. The assessment is free. It is meant for adults aged 18 and over.

3. Not medical advice

Your plan is general information based on what you tell us. It is not a diagnosis, does not confirm any deficiency and does not replace advice from a doctor or other qualified healthcare professional. Please read the Disclaimer before acting on a plan.

4. Your answers

Your plan can only be as good as the answers you give, so please answer accurately and tell us about pregnancy, medicines and health conditions. How we collect, use and protect your information is explained in the Privacy Policy.

5. Products and other sellers

SYNC does not sell or deliver products itself. Product buttons take you to Amazon or the brand's own website; your purchase is with that seller, on their terms, and their prices, delivery and return policies apply. Product details, prices and availability shown on SYNC come from the brands and sellers, are checked by hand and can change, so always read the label before use.

SYNC lists Qbit products and may earn from their sale. Where a Qbit product fits your plan, it is listed first, with options from other brands alongside, and you are free to choose any of them.

6. Paid services

Any paid service offered on SYNC shows what it includes and its price before you pay.

7. Using the site

Please do not misuse the site: do not try to break or overload it, access parts of it you are not meant to, or copy its content for commercial use without permission. The SYNC name, logo, text and design belong to SYNC.

8. Our responsibility

We work to keep the site accurate and available, but we cannot promise it will always be error-free or uninterrupted. To the extent the law allows, SYNC is not responsible for decisions made on the basis of a plan without appropriate professional advice, or for products bought from other sellers.

9. Changes

We may update these terms as the service changes. The version on this page is the one that applies.

10. Contact

Questions about these terms? See Contact us.